Legal Documentation

Our commitments to data protection, service usage, and ethical standards.

Legal Centre

**Effective Date:** November 7, 2025

**Last Revised:** November 12, 2025


PRIVACY POLICY

Ouneo Digital ("we," "our," or "us") is dedicated to safeguarding your privacy. This policy outlines our practices regarding the collection, use, disclosure, and protection of your personal information when you access or use our website and associated services.

1. Information Collection

We collect various types of information necessary for providing and improving our digital services to you. We define the types of data collected as:

  1. **Personal Data (Voluntary):** Information you explicitly provide to us, such as your name, email address, phone number, and company name, when submitting contact forms, requesting quotes, or subscribing to our newsletter.
  2. **Usage Data (Automatic):** Data automatically recorded by our servers concerning your interaction with our site. This includes your IP address, geographic location, browser type, operating system, pages viewed, time spent on the site, and referring URLs.
  3. **Tracking Data (Cookies):** We employ cookies, beacons, and similar tracking technologies to monitor site activity, remember your preferences, and assist with analytics and marketing efforts.

By using our Services, you consent to the collection and processing of this information as described.

2. Data Usage

The collected data is utilized for specific, legitimate purposes, grounded in contractual necessity and our legitimate business interests. These uses include:

  • **Fulfillment:** To provide, maintain, and manage your access to our Services and to process requests for digital marketing or web development services.
  • **Optimization:** To analyze trends, monitor the effectiveness of our campaigns, and continuously improve the speed, functionality, and content of our website.
  • **Marketing:** To send you relevant industry updates, case studies, or promotional materials. All marketing communications include an easy and immediate opt-out mechanism.
  • **Security:** To protect against, detect, and prevent fraudulent transactions, unauthorized access, and other liabilities, thereby maintaining the integrity of our platform.

3. Disclosure of Data

**Ouneo Digital will NEVER sell or rent your Personal Data to third-party marketers.** We only disclose data when strictly necessary, and under confidentiality agreements, to the following parties:

  • **Service Providers:** To external companies who perform services on our behalf (e.g., website hosting, data analysis, email delivery, CRM software, and payment processing).
  • **Legal Compliance:** When required by law, court order, or governmental request (e.g., subpoenas or compliance with GDPR/CCPA).
  • **Business Transfers:** In the event of a merger, acquisition, or sale of company assets, your Personal Data may be transferred to the new owner, who will be bound by this Privacy Policy.

4. Security and Retention

We implement robust, commercially accepted security protocols (including SSL encryption, firewall protection, and access controls) to protect your Personal Data. However, please acknowledge that no electronic transmission or storage method is **100% secure**.

We retain your Personal Data only for as long as necessary for the purposes set out in this Policy, or for a period mandated by law. Once the need for retention expires, we will securely dispose of the data.

5. Your Data Protection Rights

Depending on your geographic location and local regulations (such as GDPR or CCPA), you may be entitled to the following rights regarding your Personal Data:

  • **Right to Access:** The right to request copies of the Personal Data we hold about you.
  • **Right to Rectification:** The right to request that we correct any information you believe is inaccurate or incomplete.
  • **Right to Erasure (To be Forgotten):** The right to request that we delete your Personal Data under certain conditions.
  • **Right to Object/Restrict Processing:** The right to object to or request the restriction of processing your Personal Data.

To exercise any of these rights, please contact us using the contact information in Section 10.

6. Acceptance of Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User" or "Client") and Ouneo Digital concerning your access to and use of our website and services.

By accessing or using the Services, you confirm that you have read, understood, and agree to be bound by all of these **Terms and Conditions**. If you do not agree with any part of these Terms, you must immediately cease use of the Services.

7. Intellectual Property Rights

All Content (source code, databases, designs, text, etc.) and Marks (trademarks, service marks, and logos) on the Services are the **proprietary property of Ouneo Digital** or our licensors, and are protected by copyright and trademark laws.

You are granted a limited, non-exclusive license to access and use the Services solely for internal business or personal evaluation purposes. Any reproduction, distribution, or creation of derivative works from the Content without express written permission is strictly prohibited and constitutes a material breach of these Terms.

8. Prohibited Activities

The Services must not be accessed or used for any purpose other than that for which they are made available. Prohibited activities include, but are not limited to:

  • **Data Mining:** Unauthorized scraping, systematic retrieval, or bulk downloading of data.
  • **Security Interference:** Attempting to bypass, disable, or interfere with any security-related features of the Services or our networks.
  • **Unlawful Use:** Using the Services in violation of any applicable local, state, national, or international law or regulation.
  • **Misrepresentation:** Impersonating another user or entity, or using the Services to transmit false or misleading information.

9. Disclaimer of Warranties

The Services are provided to you on an **"AS-IS"** and **"AS-AVAILABLE"** basis. Your use of the Services is at your sole risk.

Ouneo Digital expressly disclaims all warranties, express or implied, including, but not limited to, the implied warranties of **merchantability**, fitness for a particular purpose, and **non-infringement**. We do not warrant that the Services will be uninterrupted, error-free, timely, or completely secure.

10. Governing Law and Contact Information

These Terms and your use of the Services shall be governed by and construed in accordance with the laws of **[Insert Governing Jurisdiction, e.g., the State of California]**. Any legal action or proceeding shall be brought in the appropriate courts located in **[Insert Relevant City/Country]**.

Contact Information

For any questions or concerns regarding this Privacy Policy or the Terms of Service, please contact our Legal Department:

**Ouneo Digital Legal Department**
Email: legal@ouneodigital.com
Address: [Insert Company Address Here]